1. Cancellations & refunds
All delegate cancellations must be made in writing to info@flywheeladvisory.com.
The charge for cancelling your booking is:

• More than 1 month before the Summit: 70% of the full Summit cost will be refunded.
• 10 or more working days before the Summit: 50% of the full Summit cost will be refunded, or you can transfer your booking to another applicable event or service.
• 10 or fewer working days before the Summit: No refund will be provided, but you may transfer your booking to another applicable event.
• Non-attendance: No refund will be given.

In the case of a cancellation of the Summit or a change of the Summit date, Flywheel Advisory will not be held liable for any travel or hotel costs associated with the booking.

2. Transfers
If you cannot attend the Summit, you can transfer your place to another individual at any time up to and including the 3 days before the Summit at no additional fee. An additional charge may be applicable if the cancellation is done less than 3 days to the Summit.

A delegate place can be transferred to another Summit/Event, if the request to us is received more than 14 working days before the Summit. Additional charges may be applicable. A delegate can only transfer their place twice, after which they will incur a 20% administration fee.

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• You may print extracts for your personal and non-commercial use only.
• You may refer to and quote from the content for review or reference purposes within the limits of “fair dealing”, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Your use of any information or materials on Flywheel Advisory’s website is entirely at your own risk, it is your responsibility to check that the information available meets your requirements.

Contact Information:
For any questions or concerns regarding our refund policy, please contact our customer support team at info@flywheeladvisory.com or +254 709 385000. Flywheel Advisory reserves the right to amend this refund policy at any time without prior notice. It is your responsibility to review this policy periodically for changes. 

Thank you for choosing Flywheel Advisory as your Anti-Financial Crime Consultant. We appreciate your business and are committed to ensuring your satisfaction with our services.